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Payed for express shipping on the 4th STILL WAITING !

Posted: Fri Jun 15, 2018 2:32 pm
by Wardword
I payed for priority express, I received snail mail.
Not impressed.

11 days and if it gets here Monday 14 days.....
I think you should refund my shipping, or at least the extra 25+ $ I spent to get it here faster.

Re: Payed for express shipping on the 4th STILL WAITING !

Posted: Tue Jun 19, 2018 1:26 pm
by Hollister
Wardword wrote:
Fri Jun 15, 2018 2:32 pm
I payed for priority express, I received snail mail.
Not impressed.

11 days and if it gets here Monday 14 days.....
I think you should refund my shipping, or at least the extra 25+ $ I spent to get it here faster.
You should chill because its hard to get all the orders done really fast especially when he's from the Philippines

Re: Payed for express shipping on the 4th STILL WAITING !

Posted: Tue Jun 19, 2018 4:31 pm
by Wardword
Actually it's a USPS failure to meet it's express shipping time guarantee.
I have already spoken to Mikey B. and the Forums head moderator, they are requesting a shipping refund for me as per USPS's policy on being late. I payed for 3 to 5 day express shipping, it took 14+ AFTER it was picked up by USPS. With zero customs delays.

Also the products ship from the US not the Philippines

I think I have a right to question what went wrong with a service I paid for, so pardon my frustration.

I am still waiting for word on the shipping refund, and I must add that thus-far I have been impressed with A.C's professionalism in dealing with this issue.

Re: Payed for express shipping on the 4th STILL WAITING !

Posted: Wed Jun 20, 2018 11:54 am
by Hollister
Sorry I got a little upset. I've been waiting for 16 day now but I got the least expensive shipping which doesn't bother me because it gives my ants some time to grow.

I thought they shipped from the Philippines my bad.

Re: Payed for express shipping on the 4th STILL WAITING !

Posted: Sat Sep 15, 2018 9:19 am
by ShadowArrow01
I got mine a month after I ordered it. Well, at least it’s here.

Re: Payed for express shipping on the 4th STILL WAITING !

Posted: Sat Sep 15, 2018 1:09 pm
by AntsDakota
Wardword wrote:
Tue Jun 19, 2018 4:31 pm

Also the products ship from the US not the Philippines
From Utah, to be exact. Also, AntsCanada has 3 plants. One in Utah, one in Beijing, and one in Manila.