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Shop Help

Posted: Fri Jul 06, 2018 8:07 pm
by antzmaster06
I paid for the AntsCanada ebook but when I went to the download link, it said I didn't have permission to download it. When I went to try the link again, it said that I had reached the download limit for the link
Please help :( :o :shock: :!: :!: :!:

Re: Shop Help

Posted: Sun Jul 08, 2018 9:42 pm
by MadVampy
I have brought this to the attention of the department that covers the AC Store. They should respond soon.

Re: Shop Help

Posted: Mon Jul 09, 2018 2:04 am
by ooper01
Hi, please provide order numbers so we can look into this for you.

Re: Shop Help

Posted: Mon Jul 09, 2018 4:53 pm
by ooper01
technikus1 wrote:
Mon Jul 09, 2018 11:33 am
My order number is 102206
I sent the ebook as an attachment to an email using the email address on the order, the technikus email address.

Re: Shop Help

Posted: Mon Jul 09, 2018 7:53 pm
by MadVampy
ooper01 wrote:
Mon Jul 09, 2018 4:53 pm
technikus1 wrote:
Mon Jul 09, 2018 11:33 am
My order number is 102206
I sent the ebook as an attachment to an email using the email address on the order, the technikus email address.
Thank you Ooper! Just got home from work and was about to address this with them. Again Thanks!