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Order #102498

Posted: Tue Jul 31, 2018 11:59 am
by thomaslamb24
Hello,
I ordered a couple Items on the website under Order #102498 back on July 18 and they are still in the processing phase. Is this normal? Thanks for your time.
-Tom

Re: Order #102498

Posted: Tue Jul 31, 2018 9:55 pm
by Casualfriday
thomaslamb24 wrote:
Tue Jul 31, 2018 11:59 am
Hello,
I ordered a couple Items on the website under Order #102498 back on July 18 and they are still in the processing phase. Is this normal? Thanks for your time.
-Tom
Unfortunately so. The order I placed the same day as yours is still processing. I placed an order back in 2016 that took almost 6 weeks to ship.

Re: Order #102498

Posted: Wed Aug 01, 2018 9:23 am
by ooper01
thomaslamb24 wrote:
Tue Jul 31, 2018 11:59 am
Hello,
I ordered a couple Items on the website under Order #102498 back on July 18 and they are still in the processing phase. Is this normal? Thanks for your time.
-Tom
I wouldn't say it is "normal", we just happened to have problems at the factory with Hybrids last month. We usually are able to ship out orders within a week of the order being placed. We have Hybrid Nests arriving this weekend and most of the back orders, including yours, will be shipped out early next week. Sorry about that.

Re: Order #102498

Posted: Wed Aug 01, 2018 11:28 am
by thomaslamb24
No problem,I was just looking for a some info. Thanks for getting back to me so fast