Hello,
I ordered a couple Items on the website under Order #102498 back on July 18 and they are still in the processing phase. Is this normal? Thanks for your time.
-Tom
Order #102498
Moderator: ooper01
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Re: Order #102498
Unfortunately so. The order I placed the same day as yours is still processing. I placed an order back in 2016 that took almost 6 weeks to ship.thomaslamb24 wrote: ↑Tue Jul 31, 2018 11:59 amHello,
I ordered a couple Items on the website under Order #102498 back on July 18 and they are still in the processing phase. Is this normal? Thanks for your time.
-Tom
Keeper of:
solenopsis invicta x3
camponotus sp.
dorymyrmex sp.
solenopsis invicta x3
camponotus sp.
dorymyrmex sp.
Re: Order #102498
I wouldn't say it is "normal", we just happened to have problems at the factory with Hybrids last month. We usually are able to ship out orders within a week of the order being placed. We have Hybrid Nests arriving this weekend and most of the back orders, including yours, will be shipped out early next week. Sorry about that.thomaslamb24 wrote: ↑Tue Jul 31, 2018 11:59 amHello,
I ordered a couple Items on the website under Order #102498 back on July 18 and they are still in the processing phase. Is this normal? Thanks for your time.
-Tom
~ ooper
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Re: Order #102498
No problem,I was just looking for a some info. Thanks for getting back to me so fast
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