Search found 3 matches

by JoshuanAlexander
Thu Aug 10, 2023 6:42 am
Forum: Website Support, Payment, Shipping & Handling
Topic: Order missing heat cable
Replies: 5
Views: 13947

Re: Order missing heat cable

Out of curiosity where would you address concerns of an incomplete order as the email for the people who are supposedly responsible for purchaser satisfaction has been unresponsive for over a month?
by JoshuanAlexander
Wed Aug 09, 2023 3:08 pm
Forum: Website Support, Payment, Shipping & Handling
Topic: Order missing heat cable
Replies: 5
Views: 13947

Re: Order missing heat cable

I’m sorry if I have posted this in the wrong place. I thought website support, payment, shipping and handling was the most relevant place to put this. That being said I’m new to forums and despite reading the rules have sincere difficulty understanding them. I meant no harm but I do often make mista...
by JoshuanAlexander
Wed Aug 09, 2023 7:55 am
Forum: Website Support, Payment, Shipping & Handling
Topic: Order missing heat cable
Replies: 5
Views: 13947

Order missing heat cable

Hello, I placed an order in early July(4th I believe) for which I paid in full. When I received the package in the mail I found the heat cable that I had paid for was not in the package. I have tried emailing *** SPAM *** for about a month. Sent three emails but haven’t got anything back except the ...