Thank you To Mikey and the AntsCanada Team

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JimboSpike

Thank you To Mikey and the AntsCanada Team

Post: # 3035Post JimboSpike
Thu Aug 27, 2015 11:43 pm

Want to say a big thank you to Mikey and the AntsCanada team. I recently had a problem when putting a talc barrier around the top of my outworld that caused many cracks to appear. :o It turns out the rubbing alcohol I used was probably too strong and needed diluting.

I posted this on the forums and also sent a message through AntsCanada.com. Had a reply very quickly and received a message directly from Mikey. :) Sent in several pictures and a video showing what had happened.

Within 48 hours I was told replacement parts would be sent and given advice on how to avoid this problem in the future. The replacement parts were here within 2 weeks. :D

So yet again a big thank you to everyone involved, and to anyone that might have any problems don't be afraid to get in contact with the team. They are very helpful and efficient.

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MadVampy
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Re: Thank you To Mikey and the AntsCanada Team

Post: # 3068Post MadVampy
Fri Aug 28, 2015 6:09 pm

JimboSpike wrote:Want to say a big thank you to Mikey and the AntsCanada team. I recently had a problem when putting a talc barrier around the top of my outworld that caused many cracks to appear. :o It turns out the rubbing alcohol I used was probably too strong and needed diluting.

I posted this on the forums and also sent a message through AntsCanada.com. Had a reply very quickly and received a message directly from Mikey. :) Sent in several pictures and a video showing what had happened.

Within 48 hours I was told replacement parts would be sent and given advice on how to avoid this problem in the future. The replacement parts were here within 2 weeks. :D

So yet again a big thank you to everyone involved, and to anyone that might have any problems don't be afraid to get in contact with the team. They are very helpful and efficient.
That's what the AntsCanada Team is for! We try and help the very best we can! We want to make sure your satisfied with your experiences with AntsCanada! Glad to see you were taken care of and that your good to go! And thanks for the Testimonial!
MadVampy

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Name is also Mike but please don't confuse me with Mikey Bustos, two different people. :lol:
Keeper of Solenopsis Ants. :twisted:

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