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Having an issue checking out in the AntCanada store via paypal

Posted: Fri Apr 28, 2017 2:12 am
by Barfdog
I'm trying to order the starter gear pack but at checkout I go to paypal after hitting "Proceed to checkout" and it takes me to a paypal page that says "Things don't appear to be working at the moment. Please try again later." I've cleared my browser cache and paypal is up. So I'm unsure what the issue is but it's been the same for almost a few weeks now. If anyone has an idea what's going on I'd love to order a starter gear pack so I have portals when my nanitics arrive(very soon). Thanks!

Re: Having an issue checking out in the AntCanada store via paypal

Posted: Sat Apr 29, 2017 2:33 am
by Barfdog
Barfdog wrote:
Fri Apr 28, 2017 2:12 am
I'm trying to order the starter gear pack but at checkout I go to paypal after hitting "Proceed to checkout" and it takes me to a paypal page that says "Things don't appear to be working at the moment. Please try again later." I've cleared my browser cache and paypal is up. So I'm unsure what the issue is but it's been the same for almost a few weeks now. If anyone has an idea what's going on I'd love to order a starter gear pack so I have portals when my nanitics arrive(very soon). Thanks!
Bump, any help would be appreciated!

Re: Having an issue checking out in the AntCanada store via paypal

Posted: Sat Apr 29, 2017 10:42 pm
by ooper01
Barfdog wrote:
Sat Apr 29, 2017 2:33 am
Barfdog wrote:
Fri Apr 28, 2017 2:12 am
I'm trying to order the starter gear pack but at checkout I go to paypal after hitting "Proceed to checkout" and it takes me to a paypal page that says "Things don't appear to be working at the moment. Please try again later." I've cleared my browser cache and paypal is up. So I'm unsure what the issue is but it's been the same for almost a few weeks now. If anyone has an idea what's going on I'd love to order a starter gear pack so I have portals when my nanitics arrive(very soon). Thanks!
Bump, any help would be appreciated!
I have no idea what to tell you. The store is working for others, but for some odd reason, not for you?? There is one other person who might have an idea. I will ask him and get back to you.

Re: Having an issue checking out in the AntCanada store via paypal

Posted: Mon May 01, 2017 3:21 am
by Barfdog
ooper01 wrote:
Sat Apr 29, 2017 10:42 pm
Barfdog wrote:
Sat Apr 29, 2017 2:33 am
Barfdog wrote:
Fri Apr 28, 2017 2:12 am
I'm trying to order the starter gear pack but at checkout I go to paypal after hitting "Proceed to checkout" and it takes me to a paypal page that says "Things don't appear to be working at the moment. Please try again later." I've cleared my browser cache and paypal is up. So I'm unsure what the issue is but it's been the same for almost a few weeks now. If anyone has an idea what's going on I'd love to order a starter gear pack so I have portals when my nanitics arrive(very soon). Thanks!
Bump, any help would be appreciated!
I have no idea what to tell you. The store is working for others, but for some odd reason, not for you?? There is one other person who might have an idea. I will ask him and get back to you.
I asked another user to try and attempt checking out that also lives in Phoenix as well. He was on another device and network and he couldn't checkout either. So it's not just me, I'll get others to try also. I also noticed it says my connection to the AntsCanada site wasn't secure but that could be Chrome being Chrome. It also could mean that it's not Https secure (like this forum) and might need to renew the certificates for the websites.

Re: Having an issue checking out in the AntCanada store via paypal

Posted: Mon May 01, 2017 9:12 am
by ooper01
Barfdog wrote:
Mon May 01, 2017 3:21 am
I asked another user to try and attempt checking out that also lives in Phoenix as well. He was on another device and network and he couldn't checkout either. So it's not just me, I'll get others to try also. I also noticed it says my connection to the AntsCanada site wasn't secure but that could be Chrome being Chrome. It also could mean that it's not Https secure (like this forum) and might need to renew the certificates for the websites.
We'll look at the https idea. That may have something to do with it.

Re: Having an issue checking out in the AntCanada store via paypal

Posted: Mon May 01, 2017 9:36 am
by ooper01
Will you post here the URL in the browser where the error is occurring please?

Re: Having an issue checking out in the AntCanada store via paypal

Posted: Mon May 01, 2017 9:36 am
by ooper01
ooper01 wrote:
Mon May 01, 2017 9:36 am
Will you post here the URL in the browser where the error is occurring please?
Or private message it to me...

Re: Having an issue checking out in the AntCanada store via paypal

Posted: Mon May 01, 2017 7:55 pm
by Barfdog
ooper01 wrote:
Mon May 01, 2017 9:36 am
ooper01 wrote:
Mon May 01, 2017 9:36 am
Will you post here the URL in the browser where the error is occurring please?
Or private message it to me...
I'll pm it to you. Thank you for the help!

Re: Having an issue checking out in the AntCanada store via paypal

Posted: Mon May 01, 2017 8:10 pm
by Barfdog
Barfdog wrote:
Mon May 01, 2017 7:55 pm
ooper01 wrote:
Mon May 01, 2017 9:36 am
ooper01 wrote:
Mon May 01, 2017 9:36 am
Will you post here the URL in the browser where the error is occurring please?
Or private message it to me...
I'll pm it to you. Thank you for the help!
Someone from AC just emailed me back and said it was an issue with an incorrect address. It worked!

Re: Having an issue checking out in the AntCanada store via paypal

Posted: Mon May 01, 2017 9:27 pm
by ooper01
Glad you got it figured out. The screenshot you PM'd me indicated an address error as well ;)