Faster Customer Service Email Support

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antscanada
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Faster Customer Service Email Support

Post: # 9546Post antscanada
Sat Aug 06, 2016 8:02 pm

Hello Ant Lovers,

We at AntsCanada have been busy working at improving your customer service experience. Starting this Monday, we will have new customer service staff who will be able to answer your emails within 24 hrs (as opposed to 2-3 days like before) from Monday-Friday EST. If you email us on the weekend, it will be 24 hrs from Monday 9AM EST.

We are dedicated to improving your experience with us. Thank you for the support!

Mikey
Ant Love Forever.

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antscanada
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Re: Faster Customer Service Email Support

Post: # 9559Post antscanada
Sun Aug 07, 2016 5:53 am

Durant wrote:OK that's awesome Mikey!!!! Thx so much!!! If it wasn't for u I wouldn't be in this hobby
Wow! It's an honour to hear that. Thank you and so happy you're one of us!
Ant Love Forever.

jwatson16202
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Re: Faster Customer Service Email Support

Post: # 16851Post jwatson16202
Mon Feb 06, 2017 5:39 pm

Gotta admit, slightly intrigued as to what "choleric shafting" might be :lol:

It's also nice to hear that customer service is something you're focusing on, not that I thought the service was bad in the first place. When I placed my order (after your youtube vids resparked an old interest) which was taking a while to ship, I received a reasonably prompt and professional reply assuring me all was well
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Martialis
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Re: Faster Customer Service Email Support

Post: # 16852Post Martialis
Mon Feb 06, 2017 6:16 pm

jwatson16202 wrote:Gotta admit, slightly intrigued as to what "choleric shafting" might be :lol: l
"Twas a spambot.
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