Shipping Fee Question

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ronmor
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Shipping Fee Question

Post: # 6269Post ronmor
Thu May 26, 2016 12:06 pm

Hi there,

I was considering buying the (All You Need' Lasius Hybrid Gear Pack) But i was also going to buy another Lasius Hybrid Nest to save on shipping fees later. However it costs me £62 to ship the (Pack) to me and a further £62 to ship just the extra (Lasius Hybrid). I was wondering how the postage is calculated as one package is massively larger than the other yet it's the same price to ship. Any information would be appreciated.

Thanks
ronmor/Jack

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larynx
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Re: Shipping Fee Question

Post: # 6271Post larynx
Thu May 26, 2016 12:17 pm

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AntsRule
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Re: Shipping Fee Question

Post: # 6294Post AntsRule
Thu May 26, 2016 5:58 pm

:lol: Shipping is usually is based on box size or weight so if all the formicariums are shipped in the same box they will have the same shipping price. Hope that helped!
With all the things ants can do, you wonder, who rules the planet :?

Keeper of:
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Solenopsis molesta
Aphaenogaster sp.
Crematogaster sp.
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Lasius niger

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ooper01
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Re: Shipping Fee Question

Post: # 6295Post ooper01
Thu May 26, 2016 6:29 pm

ronmor wrote:Hi there,

I was considering buying the (All You Need' Lasius Hybrid Gear Pack) But i was also going to buy another Lasius Hybrid Nest to save on shipping fees later. However it costs me £62 to ship the (Pack) to me and a further £62 to ship just the extra (Lasius Hybrid). I was wondering how the postage is calculated as one package is massively larger than the other yet it's the same price to ship. Any information would be appreciated.

Thanks
ronmor/Jack
We are addressing this in the next few days. We want to adjust the shipping when ordering multiple, separate items. Hopefully if you check again in a week or so, the adjustment will have been made.
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ronmor
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Re: Shipping Fee Question

Post: # 6340Post ronmor
Fri May 27, 2016 2:03 pm

Thanks for the reply and the information i'll keep an eye out :)

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antscanada
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Re: Shipping Fee Question

Post: # 6468Post antscanada
Mon May 30, 2016 8:22 am

Hello,

Yes, we are just waiting for the update to come into effect. In the meantime, we are going to be refunding any customers that have been overcharged for shipping.

Thanks everyone for your patience.

Mikey
Ant Love Forever.

ronmor
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Re: Shipping Fee Question

Post: # 6471Post ronmor
Mon May 30, 2016 10:51 am

AntsCanada wrote:Hello,

Yes, we are just waiting for the update to come into effect. In the meantime, we are going to be refunding any customers that have been overcharged for shipping.

Thanks everyone for your patience.

Mikey
Thanks for the reply Mikey. Could a staff member post a reply in this topic once the updates are in effect ? Can't wait to get started on the hobby:) Ant love forever

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Re: Shipping Fee Question

Post: # 6589Post ooper01
Tue May 31, 2016 5:01 pm

ronmor wrote:Thanks for the reply Mikey. Could a staff member post a reply in this topic once the updates are in effect ? Can't wait to get started on the hobby:) Ant love forever
Updates should be in effect now. Please try it out again and see if the shipping comes up more reasonable now.
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